Administration Team

Hannah Gerdin and Clara Budd ‐ (co) Managing Directors

Both Hannah and Clara have a strong connection and long history with Creative Abilities as the daughters of founder Elizabeth Soper. In late 2018 they decided to join Creative Abilities as co-Managing Directors. Clara and Hannah each bring different, yet complementary leadership to Creative Abilities. Hannah has a background in sports management and employee health and wellbeing. Hannah is an innovative and strategic thinker who thrives on working collaboratively to support workplaces and communities to be the best they can be through values-based decision making. Hannah has eight year leadership and senior leadership experience at Air New Zealand where Hannah was responsible for the leadership and execution of people wellness and wellbeing (employees and customers). This involved stakeholder management , business partnering, achieving financial and business targets in safe and sustainable manner. Clara is a results-minded people leader, with a focus on creating a culture of learning to ensure continuous improvements with 15 years Senior Leadership experience. Clara founded and built New Zealand's leading corporate health and wellbeing organisation, Vitality Works Ltd. Clara has a PhD in Biomechanics and has previously worked with a number of New Zealand's leading athletes supporting them achieve their goals.

Jey Balasundaram ‐ Client Services Manager

Jey has worked in the health and disability sector for more than 15 years in various positions, which included non-clinical roles, physiotherapy and in senior management. He has an extensive rehabilitation experience working with multidisciplinary team and with clients of varied needs. In his quality management role, he has executed quality improvement projects to improve client safety and experience. He has also been a passionate advocate for patient rights working as a health and disability advocate. In this role, he has avidly spoken about client centered service delivery during training events, lectures and conferences. He holds a Masters in Health Science (Physiotherapy) from AUT and planning to complete his Post-graduation in Quality systems from Massey University. He is passionate about continuous improvement and in delivering a client focused service.

Christina Vaingalo ‐ Residential Team Manager

Christina joined Creative Abilities in 2001. She has held many different roles in the organisation. In her current role Christina provides support and mentoring to over 100 staff members, and manages a complex roster for team members in 15 residential houses. Christina holds a L4 National Certificate in Health & Disability & Aged Support.

Lana Zueva ‐ Finance Manager

Lana immigrated to New Zealand from Russia in 2001. She has Diplomas in Psychology, Teaching, Art and Business Management. Lana has over 15 years’ experience working in the financial sector. She commenced working with Creative Abilities in 2007 as Finance Administrator and enjoys the variety involved in her role.

Jillian Usher ‐ Centre Team Manager

Jillian immigrated to New Zealand from South Africa in 2005. She has a background in Banking & Business, with experience in the service industry, personal banking, credit and accounting. In her current role Jillian oversees the everyday operation of the Centre Team as well as all the Centre programmes. Jillian also liaises with outside contractors who come into the Centre to provide various activities and plans the Getaway activities. Jillian previously worked as a Team Leader at two of the houses before joining the Management Team

Evelyne Bikorinka ‐ Client Experience Coordinator

Evelyne joined Creative Abilities in 2003 as one of our Life and Wellbeing Supporters and gradually moved into various roles throughout the years within the organisation. Evelyne's current role as the Wellbeing Officer is to provide support to our Clients with their finances and WINZ paperwork whilst also working alongside the Residential Team Manager, managing a complex roster for the Team Members in the 15 Residential homes. Evelyne has achieved her Level 3 National Certificate in Health and Disability and currently working on her last book for Level 4 Certificate on Health and Disability Age Support.

Roleen Botha ‐ Office Administrator

Roleen moved to New Zealand in 2003 from South Africa. She joined Creative Abilities in May 2014. Roleen provides administrative support to the management team and is actively involved in helping the HR Manager with the company’s recruitment process for Life & Wellbeing Supporters.

Ronald Rey Ong ‐ Clinical Training and Development Officer

Ronald left the Philippines and immigrated to New Zealand in 2010. Before he became a NZ Registered Nurse in 2012, he was a Life and Wellbeing Supporter and worked in most of the houses. He then became the Registered Nurse at Creative Abilities for almost 3 years. Ronald was a hospital staff nurse, clinical instructor and a community health nurse in the Philippines before he decided to further his career here in Aotearoa. Currently, he is the company’s Clinical Training and Development Officer. Equipped with his knowledge and skills in the disability sector he is able to work effectively with the Client Services Team, Company Trainer, Team Leaders and the Life & Wellbeing Supporters in delivering safe and quality care to all the clients of Creative Abilities

Ann Palmer ‐ Receptionist & Centre Administrator

Ann joined Creative Abilities in September 2017, she has a background in retail, business administration and reception in a variety of different industries including Health Disability and Support sector. In her current role as our Receptionist and Centre Administrator she works alongside our Centre Team Manager and supports our clients everyday with tasks.

Victoria Zaragosa ‐ Company Registered Nurse

Victoria moved to New Zealand in 2015 to further her studies in Healthcare Management and eventually completed the Competency Assessment Programme for Internationally Qualified Nurses to become a Registered Nurse in New Zealand. From years of working in an acute hospital setting overseas, she now found passion in using her clinical background in looking after and supporting people with Disability through a holistic approach. Her passion was developed through the years spent working as a Life and Wellbeing Support Worker in various residential houses at Creative Abilities in 2015 and by seeing how clients have utilised and developed their abilities through support and encouragement.

Mary Jo Matullano ‐ Company Registered Nurse

Mary Jo was an ambulance nurse for more than 5 years dealing with emergency situations for both medical and trauma cases, and a few months as a Community Health Nurse. Her decision to move to New Zealand was to further her career in nursing last 2015. Mary Jo studied Healthcare Management for a year and also worked as a Support Worker for medically fragile children for more than 2 years, she has also worked as a Registered nurse in a Rest Home. In 2017 she completed her registration as a new Zealand Nurse through the Competency Assessment Programme. Mary Jo joined Creative Abilities in November 2018 as she was interested to join a team that is dedicated in making a difference in the lives of people with disabilities.