Steve Drury appointed to General Manager
Steve has been with the company for 3 years as Operations & Quality Manager and has a good knowledge of Creative Abilities’ Philosophy, Mission Statement & Ethics.
A Note from Steve:
When I first came to Creative Abilities I was captured by the beliefs and the strong values displayed by the team. This has not changed even though my role has, as the new General Manager. I am impressed and proud with the attitude of the team here at Creative Abilities.
Change can be difficult and it is my personal responsibility to make sure that during this change there is very little, if any disruption, to the clients and the work that we do.
We have come a long way in a short period of time and I feel that we need to take a breath and reflect, we need to get back to those “Values and Expectations” to “P.R.I.D.E”, to the family.
I am looking forward to my new role as General Manager and developing the relationships I have made since joining Creative Abilities..
Steve came to New Zealand from the UK in 2011 and is married with 4 sons. He has worked in the Support Industry for over 21 years; starting as a trainee, through all levels up to Senior Manager. His passion is all about Quality, qualified as an Internal Auditor both in Quality and in Environmental Health, IOSH, Health & Safety and a Level 5 Trainer and Moderator in Management and Customer Service. Steve recently obtained his Six Sigma Black Belt in Quality and is a member of the New Zealand Safety Council (NZSC) and the New Zealand Institute of Safety Management (NZISM). Steve’s ethos is to deliver a quality service that every client deserves. He believes everyone is entitled to have a voice and be listened to and that everyone’s opinion is to be respected. He is firmly committed to bringing the “family” back to Creative Abilities.